Working With Us
Recognizing the individuality of our clients is at the core of what we do. We tailor our design and technical service to meet the specific needs of each client and pride ourselves on really listening to your requirements. We see our clients as partners in the design process, and direct communication is one of the ways that we create a clear and transparent working relationship. The team at Dalton Maag are experts in type design, and we use our experience and knowledge to offer you the best possible advice and solutions.
We start this high level of service with our quoting procedure. When you contact us about your new project, your query will be dealt with by the team member with the most appropriate experience. This means that we can give you a definite price and accurate timings, which will help you plan for your business. We can visit you in person for an in depth chat about our fonts or simply talk to you on the phone, whatever suits you best.
Once work begins, you deal directly with the people who are working on your project. We know that good design work is the result of a team of professionals working together, and it’s important to us that our clients are always an integral part of that. We keep you up-to-date throughout the project, inviting your thoughts and comments at the various key stages.
When the project is delivered, you can be certain that we will be here to help if any queries or problems arise. You can speak to the team members who have accompanied you through the project, and normally expect resolution within 48 hours.
Whatever your reason for contacting Dalton Maag we look forward to hearing from you.